Jammu and Kashmir government is evolving as a showcase of digital government in India with an objective to develop a transparent and accountable governance system.
The primary target of Kashmir’s government is to establish a system which provides their citizens with easy and quick access to high-quality services anywhere, anytime, on any device.
An official statement of the J&K administration claims that various digital initiatives and IT interventions have brought transparency to the system. In addition, it also simplified the delivery of public services for the benefit of the common individuals.
The statement further explains that the Union territory has accomplished numerous milestones with superior technical architecture at the service of residents with rapid development, representing the new recognition of J&K.
According to the UT’s administration, the primary objective is to make everything online. J&K’s residents can use digital mode to gain access to numerous services instead of visiting Government offices.
The Kashmir Government also proclaims in their statement that they successfully provided nearly 444 services online, including every significant assistance widely used by the people.
In a recently held meeting, Arun Kumar Mehta, the chief secretary of Jammu and Kashmir, noted that the contactless system of government guarantees speed, transparency and accountability.
He explains that technology is a solution for all problems, and J&K is looking to use IT/ITes for the citizen’s maximum empowerment in line with the LG administration’s agenda.
The statement also mentioned that Planning Department now offers 411 online services in addition to 33 services that are part of the Rapid Assessment System (RAS). Out of the 411 online services, 195 had already been connected with the feedback system, and soon, another 103 services would become RAS compliant.
According to the Public Services Guarantee Act (PSGA), synchronisation with auto-appeal for the services of a few departments has produced outstanding results, with 99% of applications being disposed of within the defined time frame.
As per the statement by the Government of Jammu and Kashmir, they already asked the shareholders to develop short-term goals of 3-6 months and long-term vision statements to transform the core ICT infrastructure, governance, along with the services for ease of living, accessibility, as well as innovation to transform J-K into a digitally empowered society and knowledge economy.