Sofia, Bulgaria – June 14, 2024 – The Bulgarian National Revenue Agency (NRA) has issued a timely reminder to citizens, emphasizing their right to withhold payment from merchants until a receipt is provided.
This directive, aimed at curbing tax evasion and enhancing transparency, stems from an amendment to the VAT Act that took effect at the beginning of the year.
As part of a summer control campaign, the NRA is intensifying its oversight efforts to ensure compliance with the regulation, particularly in popular tourist destinations.
Last summer, inspections at Black Sea resorts revealed nearly 1,700 violations, including 433 instances where fiscal receipts were not issued, 30 cases of missing fiscal devices, and 362 discrepancies between recorded and actual cash amounts.
The crackdown resulted in over 1,350 violation notices and the temporary closure of 280 establishments. Rumen Spetsov, the NRA’s executive director, stressed the importance of this measure in maintaining a fair marketplace.
“Requesting a receipt is a small but significant step consumers can take to protect their rights and support honest businesses. It helps combat hidden income and unfair competition, which ultimately harm our society,” Spetsov stated.
The most common infractions occur in high-traffic areas such as attractions, fast food outlets, restaurants, and bars.
These practices not only undermine the integrity of the tax system but also lead to substantial budget losses that affect essential public services, including education, healthcare, and social welfare.
The amendment to the VAT Act empowers citizens to take an active role in upholding financial transparency. By withholding payment until a receipt is issued, consumers can directly challenge dishonest traders and ensure that their transactions are properly recorded.
In the event that a merchant still refuses to provide a receipt or issues a fake one, customers are encouraged to report the violation to the NRA.
Reports can be made through the Information Center at 0700 18 700 and 02 9859 6801 or via email at infocenter@nra.bg.
Beyond protecting the state’s revenue, obtaining a receipt also safeguards consumer rights. A receipt is essential for addressing issues with defective or unsafe products and is necessary for any exchanges or returns.
The NRA’s initiative underscores the broader impact of fiscal compliance on consumer protection and market integrity.
The summer control campaign launched by the NRA includes routine checks and surprise inspections to monitor compliance.
The agency’s efforts last year set a precedent, demonstrating the effectiveness of stringent oversight and the importance of consumer cooperation.
In conclusion, the NRA’s message is clear: withholding payment until a receipt is issued is not just a right but a civic duty. It supports honest businesses, ensures fair competition, and protects public resources.
As the summer season peaks, both residents and tourists in Bulgaria are urged to play their part in fostering a transparent and accountable marketplace.
For more information on how to report violations or to understand your rights as a consumer, visit the NRA’s official website or contact their Information Center.
The cooperation of the public is crucial in this collective effort to enhance financial discipline and economic fairness in Bulgaria.
Contact Information:
- NRA Information Center: 0700 18 700, 02 9859 6801
- Email: infocenter@nra.bg
- Website: NRA Official Website
This article was created using automation technology and was thoroughly edited and fact-checked by one of our editorial staff members